The CCS IT Help page is here as a first step trouble shooting assistant.
Click the tabs at the top of the page for more information.
This may be due to the server upgrade. Try these steps before contacting IT/creating a work order.
If you can't replicate these steps, you receive additional errors, or if the final popup says anything other than Completed twice,
follow channels to contact IT/create a work order.
We have recently upgraded our mail server, which means an upgrade to OWA as well. This will change the way the web interface looks for you, however with a few settings, it will feel just like using Outlook on the computer.
The new login will look like this:
This link will download an installer called "remote-support.msi" onto your computer.
You must locate the program in your downloads folder and run the program to install it.
Make sure that you have followed the appropriate channels before contacting IT. (ie: do you need a work order? If you aren't sure, ask! )
Use this form to let IT know that your email isn't working.